This chart shows the share of companies that reported revenue increases attributable to AI use across different business functions as of 2024.
Marketing and sales leads AI-driven revenue gains by a wide margin, with 71% of companies in this function reporting increases - nearly 15 percentage points ahead of supply chain and inventory (63%) and 14 points ahead of service operations (57%). This aligns with the dual advantage AI provides in revenue contexts: enhanced personalization and targeting on the demand side, and faster response times on the service side. The fact that over half of companies across all three functions report revenue lifts - even while most gains remain under 5% - points to AI as a consistent, if still modest, revenue catalyst. The upward trajectory suggests more substantial impact as models and integrations mature.
| # | Category | 2024 |
|---|---|---|
| 🥇 | Marketing and Sales | 71 |
| 🥈 | Supply Chain and Inventory | 63 |
| 🥉 | Service Operations | 57 |
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